BY SUBMITTING PAYMENT, YOU ARE AGREEING TO THE FOLLOWING TERMS & CONDITIONS

My intuitive, holistic approach to coaching is built on the premise of integrity, discretion, and perceptive listening.  When entering into a contract with Tracey Monette Co., you can be confident that your confidentiality will always be protected, and ethical guidelines will always be adhered to.  The contract is binding between all parties.  By submitting payment, you are confirming that you have read, understand, and agree with all elements of The Client Policies, Procedures, Privacy, Terms of Condition and Services.

This contract has a “no refund” cancellation policy. If a scheduled session is cancelled with 24 hours’ notice, it may be rescheduled within the same Monday to Sunday week, dependent upon Tracey Monette’s availability. During most weeks, rescheduling will be possible; however, the client might have to select a date and time that is not their first choice.

CANCELLATION POLICY: Cancellation requires 24-hour notice. In the event of an emergency, Tracey might need to cancel a session and another session may be scheduled or the payment may be refunded.

NO SHOW POLICY: Clients who are not present within 15 minutes of the session’s scheduled starting time are considered “no show.” Payment is still required in the event of a no show. If a client arrives late for a session, that session will still conclude at the end of the appointed hour.

LIABILITY WAIVER: Tracey Monette bases her guidance and advice on her Coaching Certification, previous education, work experience, life experience, and her many years of direct experience working with people. She draws from what she has observed: which thoughts, techniques and actions have created success.. Tracey is NOT a medical professional or licensed psychologist. For issues with medical or psychological gravitas, Tracey Monette’s input is to be considered just that:  input, rather than a medical or psychological diagnosis or directive. Before taking any action that could affect you or your family’s physical or psychological health, please consult with a medical professional. Tracey Monette is not liable for the actions, behaviors, mental or emotional states of the clients that she works with. Confidentiality within legal parameters is guaranteed by Tracey Monette.